Former Associates
BENEFITS
For questions about benefits, please call the Benefits Center at 888-440-3644.
RETIREMENT
To access your 401(k) account, log into the Alight 401k website.
Contact the White Cap 401(k) Service Center for assistance with user ID and password at 888-440-3644, option 5.
PRINT/VIEW PAYSTUBS
For Paystubs issued before July 1, 2021:
Email wcpayroll@whitecap.com to request copies of paystubs, which will be mailed to your home address.
For Paystubs issued on or after July 1, 2021:
Paystubs issued on or after July 1, 2021 are available via Workday. Former associates should have received an email at their personal email address 3 calendar days after their separation date containing login credentials for Workday.
If you did not receive login credentials from Workday or if you’ve forgotten your login information, please click here and click on the “forgot password” link to obtain new credentials.
Your username will be your employee ID that was issued to you when employed by White
Cap. Workday will prompt you to enter an email address which should be your current, personal email address. If you do not recall your employee ID, please email:
*Special Note for Former Associates of CSG Companies: Paystubs for checks issued after January 1, 2022, are available per the instructions listed above in Workday. For paystubs issued prior to January 1, 2022, please send an email request to:
ACCESS PRIOR W-2 FORMS
For W-2’s issued for calendar year 2020 and before:
Log on to the ADP website.
Instructions for registering for ADP Services to obtain a copy of your W-2 can be accessed here.
To receive a copy of a W-2 prior to 2013, complete the request form and email
wcpayroll@whitecap.com. Due to the confidential nature of the form, the W-2 will only be mailed to the address provided on the form.
For W-2’s issued for calendar year 2021 and after:
Login to Workday utilizing the credentials sent to your personal email address and click on the “Former Associate” application. Please note that W-2s for 2021 will not be available for access until the end of January 2022.
If you did not receive login credentials from Workday or if you’ve forgotten your login information, please click here and click on the “forgot password” link to obtain new credentials. Your user name will be your employee ID that was issued to you when employed by White Cap. Workday will prompt you to enter an email address which should be your current, personal email address. If you do not recall your employee ID, please send an email to: wcpayroll@whitecap.com.
*Special Note for Former Associates of CSG Companies:
For W-2’s issued for tax years of 2021 and prior, please send an email request to:
VERIFICATION OF EMPLOYMENT
All requests relating to verification of employment should be referred to Corporate Cost Control (CCC), the vendor with whom White Cap has contracted to provide automated employment and wage verification.
The following will be required to initiate verification:
The following will be required to initiate verification:
- Verifiers may access CCC Verify Online anytime by visiting https://www.cccverify.com/
- Email address: First time users must register to set up an account as a verifier
- The associate’s social security number (Security Code- Last 4 Digits Associates SSN)
Further questions can be directed to CCC Verify Customer Support at: 855-901-3099